Tuesday, June 8, 2010

The busiest week ever

Well, I haven't been able to post for a while because well, I haven't had time. This last week was may have been one of the most stressful of my life. Let me explain a wee bit how this job works.

The sales reps start selling around two o'clock. As soon as they get a sell they report it to the office and the office dispatches one of us technicians to go put it in. There is some sort of method to the order in which the dispatch us but I don't really care. Anywho, an install can take anywhere from an hour to lots of hours depending on it's complexity. At my not so fast speed I usually get to do two a day, three if I'm lucky (even though by the time that third one roles around it might be 10 o'clock ,which isn't fun). We're out pretty late but we usually have the morning to relax. Sometimes we get a job scheduled in the morning, maybe once or twice a week.

Now, there's a lot of paperwork to be done, not on the technician end but on the office end, and if something is not quite right with said paperwork it can tie up the whole process, making it so that we have to go back the next day. On our end there are dozens of little technical things that can go wrong, and if we overlook them the first time we'll be returning to the home latter on a service call, for which we do not get paid.

Each of these things happened last week, multiple times. Because our work (for which we are paid) happens in the afternoon we schedule service calls and return visits in the morning. So every single day last week I got up early, ran out to the area we were working in, trying to put out all sorts of little fires and then worked late into the night. Wow.

On a more interesting note, all the homes that I have done installs for in recent days have been black families. I have watched more black sitcoms, listened to more black music, and been exposed to more black entertainment in general than ever before in my life. Not a bad thing, just a different thing. Like their white neighbors they seem to leave their TV's on nonstop and I often am installing close to the TV. I've watched more TV in the last month than the last 4 years of my life. Yuck, TV is junk.

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